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Most businesses don't think about their IT administration until something breaks. An employee can't access their email. A critical Microsoft 365 license is still assigned to someone who left six months ago. Documentation is outdated. Backups haven't been verified. Security settings haven't been reviewed in over a year. Individually, these issues seem minor. Together, they create unnecessary costs, operational risk, and lost productivity. The Myth of "We're Too Small" Many org

For years, businesses have had two options when it came to IT. Hire someone internally or call an IT company when something breaks. For many small businesses, neither option is ideal. A full-time systems administrator can easily cost well into six figures after salary, benefits, taxes, training, and equipment. On the other hand, break/fix support is reactive by design. Problems are addressed after they've already disrupted the business, and many of the day-to-day administrati