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For years, businesses have had two options when it came to IT. Hire someone internally or call an IT company when something breaks. For many small businesses, neither option is ideal. A full-time systems administrator can easily cost well into six figures after salary, benefits, taxes, training, and equipment. On the other hand, break/fix support is reactive by design. Problems are addressed after they've already disrupted the business, and many of the day-to-day administrati